From Friction to Flow: Redesigning Workflows with the 3C Model of Invisible Automation
The Future of Work & AI in Society
TalkSession Code
Sess-119Day 3
13:20 - 14:05 EST
About the Session
Modern products are packed with automation, but without intentional design, they can confuse, overwhelm, or even alienate users. This workshop introduces the 3C Model—Context, Clarity, and Control—as a tactical lens for redesigning automated workflows to feel invisible but intuitive.