Scaling Intelligent Automation with AI and Cloud for Enterprise Efficiency

About the Session

The fusion of AI and cloud orchestration is transforming enterprise automation at scale. This session presents insights from over 1,850 real-world deployments, showing how AI-driven workflows and orchestrated systems are improving productivity, accuracy, and cost-efficiency across IT operations, manufacturing, and customer service. Organizations leveraging these technologies have seen productivity rise by up to 150%, resolution time cut by 80%, and annual savings of $2.8M. AI capabilities like machine learning and NLP have enabled over 92% accuracy in system failure prediction and more than 93% precision in text analysis. Combined with platforms like Kubernetes and AWS Step Functions, orchestration has become more scalable, fault-tolerant, and adaptive reducing state failures by 81% and error recovery time by 88%. Key challenges such as poor data quality, legacy system integration, and organizational resistance persist. This session will share field-tested solutions, including phased adoption, hybrid automation teams, and structured governance. Organizations that follow these practices have reported a 287% ROI and up to 3.7x value gains. Attendees will leave with practical frameworks for designing automation architectures that continuously learn and adapt, driving long-term operational resilience in a rapidly evolving digital landscape.

Speaker

Pradeep Kiran Veeravalli

Senior Member of Technical Staff at Salesforce