Bio

Harpreet Singh is a highly accomplished engineering leader with over 15 years of experience in designing and managing complex software engineering projects across global technology companies. With a Master's degree in Computer Science from the University of Southern California and a Bachelor’s in Computer Engineering from Pune University, he has consistently driven innovation and operational excellence in diverse roles. Currently serving as a Principal Software Engineering Manager at Microsoft, Harpreet leads platform teams responsible for AI agent management within the Microsoft ecosystem, including services across Teams, Outlook, and Office applications. He previously held a leadership role at Coalition Inc., where he guided cross-functional teams to implement cutting-edge automation solutions using Large Language Models (LLMs), significantly enhancing customer service scalability and efficiency. Harpreet’s earlier experience spans major tech firms like Amazon and Oracle, where he led initiatives in fraud prevention, scalable backend services, and risk compliance. His track record includes successful service rearchitectures, microservices transformation, and developer tooling improvements, resulting in reduced latency, enhanced reliability, and increased productivity. Known for his strong technical acumen in distributed computing, microservices, cloud technologies, and applied AI, Harpreet is also an expert mentor and team builder. He is passionate about fostering collaborative engineering cultures and aligning technology strategy with business outcomes. His career reflects a deep commitment to innovation, system optimization, and the pursuit of high-impact, scalable solutions.